Sometimes disruptions happen. Whether it’s planned works or unforeseen circumstances, the impact can be big. And when that happens to a national travel system that millions rely upon each day, then there needs to be a plan in place to ensure services remain as smooth as possible.

First Travel Solutions provides expert rail transport services and support to train operators up and down the country with alternative travel for both passengers and crew. We understand that the transfer from travelling by rail to bus or coach isn’t always the most enjoyable, but we strive to make it as efficient and seamless as possible.

When something unexpected happens, we can be there in no time. With our 24/7 control and management centre and our carefully selected base of nationwide drivers and vehicles, we can respond quickly to any situation. We also employ a network of over 500 fully trained and uniformed coordinators, who play a major role in customer service and ensuring the smooth running of our rail transport services.

But that’s not all, First Travel Solutions also manages the whole process for you from beginning to end. That involves liaising with local authorities, the Highways Agency and police to ensure we not only meet and exceed your expectations, but that we do so safely and legally.

For further details, please call 0844 854 2560 or email travel.solutions@firstgroup.com.