This policy explains how our website uses cookies

Cookies are small data files that are placed on your personal computer, mobile or other device by websites that you visit. They are widely used to assist in the way websites work, as well as to provide information to the company that owns the website.

We use cookies to distinguish you from other users of our website, gather website visitor data and allow us to optimise website content and marketing so that it is more relevant to you and your interests. Allowing us to create a cookie does not give us access to the rest of your computer, and does not allow us to see any personally identifiable data about you. Cookies in themselves do not identify you, just the computer or device you are using.

The information we automatically collect from your device and store as cookies may include information about your device type, how your device has interacted with us, including the pages accessed and links clicked, how you navigate to and from our site and our content (such as which parts you click on and how long you spend on each page), your preferences, the services and/or products that you have viewed or searched for, website errors and response times.

Upon your first visit to the website you will be asked to ‘accept’ the use of cookies on the site using a pop-up message box. If you continue to use the site, your use will be treated as consent to the use of cookies.

Types of Cookies

We've arranged the Cookies we use into four groups:

  • Strictly necessary cookies. These cookies are essential in order to enable you to move around our website and use its features properly, including accessing secure areas of our website.
  • Performance cookies. These cookies collect and analyse information about how visitors use our website. The service collects anonymous information such as the number of visitors to our website, where visitors have come from, behavioural patterns and pages visited on our website.
  • Functionality cookies. These Cookies help us to make our content as tailored to you as possible. They do this by allowing the website to remember any information you've entered, like your username or your local bus area for instance. These cookies can also be used to remember changes you have made to web pages that you can customise. They may also be used to provide services you have asked for such as watching a video. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  • Targeting/Advertising Cookies.  These cookies collect information about your browsing habits in order to deliver adverts to you that are relevant to you and your interests. They are also used to limit the number of times you see an advert and to help measure the effectiveness of an advertising campaign. We may share this information with third parties for these purposes.

We also use third party cookies (such as Google DoubleClick) to run Google Analytics Demographics and Interest Reporting. These cookies gather website visitor data (such as age, gender, and interests) and allow us to optimise website content and marketing; they do not collect any personally identifiable information.  

Other third party organisations, for example Facebook and other social networks, may also set their own cookies on our site or use other similar technologies (e.g. web beacons, pixels and local storage technologies) to collect or receive information from our website and use that information to provide measurement services and target ads. Our site cannot access this information. These third parties are responsible for setting out their own cookie and privacy policies.

You can opt-out of the collection and use of information for ad targeting at websites such as:

http://www.aboutads.info/choices
http://optout.networkadvertising.org/
http://www.youronlinechoices.com/uk/your-ad-choices
https://adssettings.google.com
http://www.facebook.com/ads/preferences
http://www.google.com/policies/privacy/ads

Google Analytics

Our website uses Google services including Google Analytics, a web analytics service provided by Google, Inc. ('Google').

Many websites and apps use Google services to improve their content, these sites and apps share information with Google. To find out how Google uses information from sites or apps that use their services follow this link: https://policies.google.com/technologies/partner-sites

Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

To opt out of Google Analytics, you may install the Google Analytics Opt-Out Browser add-on via https://tools.google.com/dlpage/gaoptout

To opt-out of Google Analytics for Display Advertising and customise Google Display Network adverts visit https://www.google.com/settings/ads

Changing cookie settings on your device

You may refuse the use of some or all cookies by selecting the appropriate settings in your browser; the “Help” function within your browser should tell you how. Restricting cookies may prevent some useful functionality such as personalisation and 'keep me signed in' and 'remember me' features, and if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. You can find more information about cookies, including more detail on how to refuse them in individual browsers, at the following sites:

www.allaboutcookies.org
www.aboutcookies.org
www.youronlinechoices.eu

Please note that opting out of cookies in one browser, device or app will not necessarily mean that you have opted out of cookies for all of your browsers, devices or apps.

Please be aware that restricting cookies may have a negative impact on the functionality of the Website.

Cookies we use:
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Name Domain Purpose
1P_JAR .google.com Used to identify users, track users’ activity and store users’ preferences.
APISID .google.com Used to identify users, track users’ activity and store users’ preferences.
HSID .google.com Used to identify users, track users’ activity and store users’ preferences.
NID .google.com Used to identify users, track users’ activity and store users’ preferences.
SAPISID .google.com Used to identify users, track users’ activity and store users’ preferences.
SEARCH_SAMESITE .google.com Used to identify users, track users’ activity and store users’ preferences.
SID .google.com Used to identify users, track users’ activity and store users’ preferences.
SIDCC .google.com Used to identify users, track users’ activity and store users’ preferences.
SSID .google.com Used to identify users, track users’ activity and store users’ preferences.
__Secure-3PAPISID .google.com Used to identify users, track users’ activity and store users’ preferences.
__Secure-3PSID .google.com Used to identify users, track users’ activity and store users’ preferences.
__Secure-APISID .google.com Used to identify users, track users’ activity and store users’ preferences.
__Secure-HSID .google.com Used to identify users, track users’ activity and store users’ preferences.
__Secure-SSID .google.com Used to identify users, track users’ activity and store users’ preferences.
X-PP-ADS .paypal.com Used by Paypal
X-PP-L7 .paypal.com Used by Paypal
cookie_check .paypal.com Used by Paypal
enforce_policy .paypal.com Used by Paypal
fn_dt .paypal.com Used by Paypal
id_token .paypal.com Used by Paypal
login_email .paypal.com Used by Paypal
rmuc .paypal.com Used by Paypal
ts .paypal.com Used by Paypal
ts_c .paypal.com Used by Paypal
ui_experience .paypal.com Used by Paypal
x-pp-s .paypal.com Used by Paypal
PYPF .paypalobjects.com Used by Paypal
akavpau_ppsd .www.paypal.com Used by Paypal
AWSELB admin.firsttravelsolutions.com Used by AWS elastic load balancer when mode is set to sticky, to determine which server the load balancer should connect the user to.
FTSCookieAcceptance www.firsttravelsolutions.com Set when the user accepts or declines the cookie banner
DV www.google.com Used to identify users, track users’ activity and store users’ preferences.
connect.sid www.paypal.com Used by Paypal
cookie_prefs www.paypal.com Used by Paypal
nsid www.paypal.com Used by Paypal
tcs www.paypal.com Used by Paypal

Last updated: 15th January 2020