As a provider of travel solutions, and indeed one that is part of a larger organisation such as FirstGroup, it’s important that we deliver a tremendously high quality service to each and every one of our clients. To help us do that, we have implemented a number of quality and standards policies and procedures which allows us to bring a level of assurance and expertise that cannot be compared to.
To give you and your business the assurance you deserved when you use our services, we have successfully been certified by ISOQAR for the following areas:
- ISO 9001 Quality Management: This business continuity syatem ensures that services are delivered to clients on time no matter what
- ISO 14001 Environmental Management: This helps us to ensure we are a commercially viable business without forgetting any of our environmental responsibilities
- ISO 18001 Health and Safety Management Standards: This ensures that we achieve the occupational health and safety standards required to provide a safe environment for both employees and customers
In the year 2017, First Travel Solutions received confirmation that we had been recertified in all the ISO categories above. We are extremely proud of this, as it means that both our staff and the clients we work with can be assured that all of our services meet the highest standards in the industry to deliver safe, efficient and expert travel solutions.