Kerry joined FTS in February 2014 and was completely new to the transport industry. Kerry’s had a diverse career that started in Japan where she taught English as a foreign language after graduating from university. Kerry returned to the UK 18 months later where she joined the National Probation Service. After several years in this industry Kerry started a highly successful management career in retail, working for both MFI and B&Q.
At FTS Kerry has overhauled all safety policies and procedures, staff training and she was a principle contributor towards FTS's 100% compliance score during a FirstGroup safety audit in 2015. Kerry solely project managed and delivered three ISO accreditations for Quality Management, Environmental Management and Occupational Health and Safety Management. This resulted in a First UK Bus Excellence Award for Innovation and Change in June 2016 and a FirstGroup Be First Award for 'Delivering our Vision' in May 2017.
After Managing our Internal Operations Team with an operational team of approximately 30 employees, she is now Head of Business Performance managing over 300 employees across the UK and one of our key clients.
As a member of the Senior Leadership Team, Kerry is a key driver of continually building and improving our team. Kerry has put together a number of successful management days to outline and drive key strategies, identify opportunities and to further solidify our widespread management team.