John has worked in the transport industry since 1995, and seen many changes during that time, but his core approach has always been the same: working hard to provide the very best service in terms of safety, reliability and value for money.

The role has taken John from Birmingham to Bahrain, managing large-scale transport operations for both public sector and private organisations. He helped to make sure thousands of football fans arrived safely at Cardiff's Millennium Stadium for the 2017 UEFA Champions League final, liaising with multiple stakeholders and responding to fast-changing transport requirements. 

Currently, John is responsible for planning and delivering rail replacement bus services for major UK rail operators and supporting the rollout of vehicle tracking technology to improve the passenger experience.