Champions League Final 2024

The Champions League Final, one of the most prestigious events in European football, required seamless transportation for attendees at Wembley Stadium. Last-minute road closures and operational challenges necessitated quick thinking and adaptability.

Planning and Coordination

• Client Collaboration: Worked closely with the client to address logistical challenges, including the need for real-time updates due to changing road conditions.
• Route Planning: Adapted routes on the day of the event to accommodate unforeseen traffic diversions.
• Operational Approach: Mitigated delays on the network by utilising standby vehicles ensuring minimal impact on attendees.

Implementation

• Pick-up: Deployed 11 vehicles to designated locations, ensuring timely pick-ups and drop-offs for attendees.
• On-site Support: Staff were stationed at Wembley to manage queues and assist with boarding, ensuring a smooth return process after the event.
• Return Journey: Despite delays caused by traffic and closures, coaches departed promptly to minimise attendee wait times.

Operational Details

• Shuttle Frequency: Across the designated locations, we operated a reliable shuttle service with continuous vehicle rotation.
• The deployment of 11 vehicles ensured efficient transport throughout the event period, minimising delays and maintaining a consistent flow of attendees.

Outcomes

• We enhanced our relationship with the client for future opportunities based on our ground operations improvements, agility to respond to live issues and our reliability during the event support process.
• The client was happy with the service, highlighting the team’s professionalism and problem-solving capabilities underchallenging circumstances. They appreciated our ability to adapt to last-minute changes while maintaining a smooth transport experience.

Conclusion

The shuttle services provided for the Champions League Final 2024 were a success. Our commitment to efficient operations, safety, and customer satisfaction ensured a smooth experience for all attendees and the event organisers. With strong client relationships and key lessons learned, we are well-positioned to enhance and expand our services for future Wembley events.